Terms of Service

We provide computer, phone, and electronic device diagnostic and repair services.

A diagnostic deposit is required before we evaluate a device, and it is **applied toward your final repair bill** if you proceed. Diagnostic tiers (subject to change): Simple Diagnostic $85, Advanced Diagnostic $350, Data Recovery Diagnostic $450, Priority Rush $425. We will quote any repair cost for your approval before performing work beyond the diagnostic.

We obtain your approval before performing billable repairs. Payment is due upon completion/pickup unless otherwise agreed. Payments are processed by our providers (e.g., Stripe, Square).

Please pick up your device promptly once we notify you it is ready. Devices not picked up within **30 days** after we notify you may be treated as abandoned and subject to disposal, recycling, or sale to recover costs, to the extent permitted by law. **Please back up your data before service — we are not responsible for data loss.**

By providing your mobile number and opting in, you agree to receive service and follow-up text messages from EagleTek Visions about your repair. Message frequency varies. **Message and data rates may apply.** Reply **STOP** to unsubscribe at any time; reply **HELP** or contact support@eagletekvisions.com / (760) 469-9070 for help. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy at https://eagletekvisions.com/privacy for how we handle your information.

Calls may be recorded for quality and record-keeping; where required (including California) we provide notice at the start of the call, and continuing the call constitutes your consent.

Repairs may carry a limited warranty as stated on your invoice. To the maximum extent permitted by law, our total liability is limited to the amount you paid for the service, and we are not liable for data loss or for indirect or consequential damages.

These Terms are governed by the laws of the State of California.

EagleTek Visions · 77530 Enfield Ln Bldg H3, Palm Desert, CA 92211 · support@eagletekvisions.com · (760) 469-9070