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Managed IT Services

Managed IT in Palm Desert and the Coachella Valley

Endpoint monitoring and management, security patching, antivirus and EDR, helpdesk support, network monitoring, Microsoft 365 / Google Workspace administration, and proactive maintenance, for one monthly price.

What's Included

We start with a full IT audit of your environment, then build a tailored support plan. Most organizations are fully onboarded within 5–7 business days, and monthly plans have no lock-in.

  • Endpoint monitoring and management
  • Security patching and updates
  • Antivirus and EDR
  • Remote and on-site helpdesk (Professional and Enterprise)
  • Network monitoring and proactive maintenance
  • Microsoft 365 / Google Workspace administration
  • Monthly IT health report (Professional)
  • vCIO advisory, compliance programs and disaster recovery (Enterprise)

Pricing

Monthly plans

Starter covers up to 5 users; Professional covers 5–25 users, with a 2-hour response SLA. See the pricing page for the plans.

See plans and prices

How We Work

  • A detailed written quote before any project work begins
  • A 90-day service guarantee on all project work
  • No outsourcing: the people who scope your project build it and look after it
  • On site across the Coachella Valley, remote support nationwide

Managed IT FAQ

Common Questions

What does managed IT actually cover?

Our managed IT plans cover endpoint monitoring and management, security patching, antivirus and EDR, helpdesk support, network monitoring, Microsoft 365 / Google Workspace administration, and proactive maintenance. Enterprise plans add vCIO advisory, compliance programs, and disaster recovery.

What does onboarding look like?

We start with a full IT audit of your environment, then build a tailored support plan. Most organizations are fully onboarded within 5–7 business days.

Do I need a long-term contract?

No. Monthly managed IT plans have no lock-in — you can cancel with 30 days’ notice. Annual plans receive a 10% discount.

Do you offer after-hours support?

Enterprise plans include 24/7 monitoring and on-call support. Professional plans can add an after-hours support add-on. Contact us for details and current availability.

More answers on the FAQ page.

Not Sure Where to Start?

Book a free consultation and we'll help you identify the highest-impact technology improvements for your business.

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EagleTek Visions · 77530 Enfield Ln Bldg H3, Palm Desert, CA 92211 · (760) 469-9070